Lead Engineer, Software Systems Engineering

Job Title:
Lead Engineer, Software Systems Engineering

WCT is a global talent solutions partner committed to delivering high-impact technology and engineering talent to some of the world’s most innovative companies. As a WCT employee, you’ll be part of a dynamic, growth-oriented culture that values collaboration, continuous learning, and excellence in execution.

Green Dot Corporation is seeking an experienced and forward-thinking Lead Corporate Systems Engineer to own and enhance the business platforms that power our enterprise services. This role is a key bridge between business needs and technical execution, responsible for the administration, automation, security, and strategic evolution of our corporate applications.

This role will also pioneer the integration of AI solutions to drive significant gains in enterprise efficiency and unlock new capabilities.

• Lead the replatforming of an in-house automation platform that orchestrates the end-to-end employee and contractor lifecycle (joiner, mover, leaver), connecting HR onboarding, access governance, application provisioning, and device provisioning into a scalable, auditable, and maintainable solution.
• Define the target-state architecture for identity lifecycle automation in partnership with HR, Access Governance, Information Security, and End User Computing, including build-versus-buy evaluation, migration planning, and decommissioning of legacy components.
• Champion an automation-first approach across corporate systems, identifying manual processes and replacing them with workflow-driven, self-service, and event-based solutions.
• Design and oversee advanced workflows and automation within service management platforms such as Jira Service Management, including request fulfillment, approval routing, SLA management, and integrations with downstream systems.
• Oversee enterprise integrations across HR, identity governance, GRC, CRM, and service management platforms using APIs, webhooks, and integration or orchestration platforms, ensuring they are monitored, documented, and resilient.
• Manage single sign-on and modern authentication (SAML/OIDC) configurations for corporate applications in partnership with Information Security and application owners.

• Own the strategy, roadmap, and health of a broad corporate application portfolio, including collaboration and service management platforms, CRM, ERP and financial systems, identity and access tools, and line-of-business applications.
• Serve as the accountable owner for core platforms such as enterprise service management, collaboration, and CRM environments, including administration, configuration, sandbox management, backups, and release governance.
• Act as the technical partner to business owners of finance, planning, operations, and facilities systems, translating their requests into solutions while ensuring changes follow approved request and sign-off workflows.
• Manage vendor relationships, licensing, renewals, and support escalations, and oversee budget for the corporate application portfolio.
• Coordinate infrastructure maintenance for on-premises corporate systems, including patching and upgrade cycles, with minimal business disruption.

• Lead, mentor, and grow a team of systems administrators, Salesforce specialists, and integration engineers, including hiring, performance management, workload prioritization, and collaboration with distributed and offshore team members.
• Maintain and enforce change management, access review, segregation of duties, and audit evidence practices that support SOX, GLBA, and other regulatory and internal control requirements.
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