Analyst, SNS Technical Service

Hillsborough County Public Schools Tampa:

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This job is also posted in Florida Department of Education

Job : 5962186

Final date to receive applications: Oct 29, 2026 12:00 AM (UTC)

Posted: Oct 15, 2026 12:00 AM (UTC)

Starting Date: To Be Determined

Contact:
Lisa Nappier at  or .

The Analyst, Student Nutrition Services Technical Services, will perform highly technical duties relating to data processing applications in a mainframe computer environment. The Analyst, Student Nutrition Services Technical Services, will provide input on technology needs in order to develop new programs or modify existing programs for the Student Nutrition Services (SNS) department. This position will perform supervisory and skilled technical duties related to the maintenance and/or repair of various technology systems and related service activities both in the technology office and in the field

Manage assigned clerical staff and subordinate professional personnel in one or more sections of the department. Take responsibility for the overall direction, coordination, and evaluation of assigned teams. Carry out supervisory responsibilities in accordance with the district’s policies and applicable state and federal laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees;

addressing complaints and resolving problems.

• Demonstrate regular and predictable attention to the work.
• Support the district’s vision, mission, goals, and Strategic Plan.
• Engage in civility, respect, and professionalism.
• Maintain the professional knowledge and skills necessary to perform the essential duties and responsibilities of their positions.

• Manages and supervises SNS information technology (IT) staff, including skilled technicians engaged in the maintenance, installation, and/or repair of systems.
• Assigns maintenance requests to technicians and tracks their productivity.
• Evaluates the condition of various technology systems and provides for the appropriate installation, maintenance, and repair of those systems.
• Studies and evaluates applications assigned for conversion to data processing.
• Coordinates necessary software installation, data migration, training of users, data standards, and on-site support to maintenance managers to ensure SNS department standards are maintained.
• Coordinates with software suppliers and IT on programming changes needed and approved by district management.
• Supervises and evaluates performance of employees through observation, skill level of technical repair, and customer satisfaction.
• Assists in planning, designing, and coordinating the installation of various technology systems, including online or face-to-face training.
• Gathers facts, analyzes existing procedures, defines problems, and makes recommendations for revisions of existing procedures or institution of new systems, determining their feasibility for computer processing.
• Studies existing applications and data processing equipment for improvement or updating and makes recommendations to superior for revision.
• Assists with training and installation of services.
• Evaluates computer output to determine if data meets the needs of problem areas and prepares reports.
• Analyzes reasons for failure of computer to solve problems and revises logic and procedures involved.
• Confers with representatives from other departments in developing new applications and revising old ones.
• Evaluates technicians’ duties in the SNS office, out of the office, and in the field.
• Performs any other duties as…