Dispute Transformation Lead: AI/ML, RPA & BPM
Listed on 2026-10-20
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IT/Tech
AI Business & Operations
Citi is seeking a senior Process Improvement Lead Analyst to lead the end-to-end design, execution, and delivery of dispute modernization initiatives leveraging AI/ML, RPA, BPM, and advanced analytics. You will act as the business architect and focal point for transformation efforts, working with Operations, Technology, Risk, and Compliance to ensure measurable, sustainable outcomes.
The role requires strong leadership, strategic thinking, and the ability to translate complex requirements into
Join us at Citi as our next Dispute Transformation Lead: AI/ML, RPA & BPM in Tampa, FL, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Tampa, FL, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 93..
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