IT Systems Administrator

Meet True Vet At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned. Every day in America, veterans walk away from disability benefits they qualify for, not because they don't deserve them, but because the system meant to serve them is slow, confusing, and built to wear people down. We exist to change that.

We stand between the veteran and the system, and we do not stop until they receive every benefit they earned. We are a team of high-empathy, high-standards people doing work that actually matters. We answer the call when someone who served is at the end of their rope, and we turn it into an outcome that changes their life. The proof is in what our clients live:

Tens of thousands of veterans represented $350M+ in lifetime benefits secured for the people who served
4.9-star client rating across 634 reviews

Where we're going.

We are not building a small shop that helps a few hundred veterans a year. There are millions of veterans in this country leaving earned benefits on the table, and we intend to reach them. We are building the most trusted veteran advocacy organization in America, and we are building it fast. If you are looking for a ceiling, this is the wrong place.

If you are looking for a mission big enough to spend a career on, and a company moving fast enough for you to grow into the leader you're capable of becoming, keep reading.

As a Systems Administrator, you will help facilitate our growth and continue our success. True Vet Solutions is seeking a motivated, hard-working Systems Administrator to help support our infrastructure and assist in the maintenance of our organization.

• You are meticulous — you catch the details everyone else skips, every time.
• You carry exceptional communication and interpersonal skills.
• You can inspire and mentor team members while promoting professional development and continuous improvement.
• You take ownership — when something is unclear, you chase it down instead of waiting.

• Ensure compliance with relevant regulations, policies, and standards to maintain the organization’s integrity and accountability.
• Management of Microsoft 365 Permissions.
• Experience with Super Human Docs preferred, but not required.

• Available Monday–Friday, core hours in a U.S. time zone.
• Occasional weekends may be required.
• Associate or bachelor's degree in information technology, Computer Science, or related field preferred. Equivalent work experience may be considered in lieu of a degree.
• 2+ years of experience administering Coda, Notion, SharePoint, or similar collaboration/workflow platforms.
• Strong customer service orientation and follow-through mentality.
• Experience managing user permissions, work spaces, and system configurations.
• Experience building business workflows, databases, automations, and dashboards.
• Experience supporting end users and troubleshooting system issues.
• Experience with Keap and Gusto would be a bonus.

• A proven track record of transforming inefficient, disorganized processes into streamlined, effective solutions without being prompted.
• Strong team player with excellent collaboration skills and the confidence to work independently when necessary.
• The resilience to navigate ambiguity and the determination to see challenges through (completion).
• Judgment to know when to collaborate and when to take the lead.
• A strong sense of ownership, with a track record of proactively identifying opportunities, solving problems, and improving outcomes.

• Daily coaching and real skill development, you will be sharper in six months than you have ever been.
• A clear path to grow; we promote from within and invest in the people who invest in…