Senior Application Support Engineer; SRE

Position: Senior Application Support Engineer (SRE)
Job-:
Information Technology

Location:

Tampa, FL, United States

Schedule:

Full time Posted:
Closes:
Salary Range:
Senior Associate-75,-USDFeatured Opportunities:
No

FLSA Status:
Exempt Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits:

Competitive compensation, including base pay and annual incentive

Comprehensive health and life insurance and well-being benefits, based on location

Pension / Retirement benefits

Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The Impact You Will Have in This Role As a Senior Application Support Engineer, you will help power DTCC's global financial markets infrastructure by ensuring the reliability, availability, and performance of platforms that support wealth management and master reference data.

Leveraging Site Reliability Engineering (SRE) principles, you will support a portfolio of 40+ mission-critical applications across a modern ecosystem of both on prem and cloud based systems, Open Shift Container Platform (OCP), Kafka, IBM MQ, and distributed systems. You will play a key role in driving operational excellence, improving resiliency, reducing operational risk, and advancing automation across critical trade processing platforms.

Working closely with globally distributed teams across Application Development, Infrastructure, Cloud, Network, and Operations, you will help deliver stable, scalable, and highly available services that support DTCC's mission-critical business functions.

Your

Primary Responsibilities:

Production Reliability & Incident Management Ensure the availability, stability, and performance of mission-critical applications.

Lead incident response, troubleshooting, and root cause analysis (RCA) activities.

Drive preventative solutions that improve resiliency and reduce recurring issues.

Operational Excellence & Resiliency Support application recovery, failover, disaster recovery (DR), and business continuity activities

Maintain operational readiness across a portfolio of enterprise applications

Support critical processing schedules and service-level commitments

Partner with Development, Infrastructure, Cloud, Database, Network, Security, and Product teams to ensure platform reliability.

Support audit, risk, compliance, and operational control requirements.

Build strong partnerships across globally distributed teams to drive continuous improvement.distributed teams to drive continuous improvement.

Qualifications Bachelor’s degree preferred or equivalent practical experience6–8 years of experience supporting enterprise applications in complex production environments

Talents Needed for Success:

Core Technologies Java/J2EE Oracle, SQL, DB2 IBM MQ, Kafka RedisOCP/Kubernetes Splunk, Grafana,…