Global Command & Control System; GCCS) Field Service Representative

Venatôre is a mission-driven government contractor based in Tampa, FL, supporting federal and civilian agencies with secure cutting-edge technology, cybersecurity, and mission support services. Our teams are trusted in demanding environments because we integrate with client missions, combining technical depth, operational precision, and innovative thinking to deliver meaningful results where they matter most.

About the Job

Venatôre is seeking an experienced Global Command & Control System (GCCS) Field Service Representative (FSR) to provide operational, technical, and mission-critical support to U.S. Central Command (USCENTCOM) at Mac Dill Air Force Base in Tampa, FL. This onsite position supports the management, maintenance, and integration of the Global Command and Control System-Joint (GCCS-J) Common Operational Picture (COP), ensuring accurate, timely battlespace situational awareness across U.S. and Coalition networks.

The FSR will serve as a subject matter expert (SME) within a 24/7 watch environment, supporting joint command and control (C2) operations, system administration, technical troubleshooting, and operational readiness. The role requires the ability to travel internationally and provide dedicated support at forward-deployed locations for extended periods.

Responsibilities

• GCCS-J Operations & Common Operational Picture Management
• Operate GCCS-J terminals using situational awareness (SA) synchronization tools, Agile Client, Google Earth, and C2 personal computer gateways to manage the USCENTCOM COP.
• Serve as an SME-level GCCS-J COP Manager within a 24/7 watch team, directing theater-wide joint track and data coordination.
• Manage and maintain the theater-wide GCCS-J COP database across multiple U.S. and Coalition networks.
• Respond to high-priority operational tasking, including the development and dissemination of C2 products.
• Maintain and demonstrate expert knowledge of GCCS Family of Systems (FoS) applications and their operational capabilities.
• Integrate sensor data from theater GCCS-J COP Correlation Sites (CCS) and supplemental external sources to maintain an accurate and comprehensive operational picture.
• Systems Integration & Technical Support
• Implement, operate, and maintain GCCS COP architectures supporting exercises, real-world Joint Task Force (JTF) operations, and contingency missions.
• Provide operational and technical support for battlespace situational awareness systems and information-sharing capabilities.
• Coordinate tactical data link interfaces and information exchanges with GCCS-J COP Correlation Sites.
• Analyze complex communications architectures, cybersecurity requirements, Risk Management Framework (RMF) implementation, and cross-domain solutions (CDS).
• Perform GCCS system administration duties, as required, to maintain operational servers and systems at domestic and overseas locations.
• Conduct remote administration, system troubleshooting, and technical support of GCCS servers and associated infrastructure.
• Obtain and maintain elevated account privileges across designated Department of Defense (DoD) networks, as required.
• Operational Readiness, Training & Procedures
• Implement, evaluate, and improve operational, maintenance, and training procedures associated with GCCS-J COP operations.
• Apply GCCS-J COP directives, tactics, techniques, and procedures (TTPs), joint training publications, and established COP management practices.
• Support the development, interpretation, and implementation of OPTASK Link and COP messages.
• Assist operators and team members with training materials, technical documentation, and operational procedures.
• Complete annual application skills assessments to maintain and demonstrate…