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Hybrid IT Service Desk Associate; First‑Line Support

Listing for: TEKsystems
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 25000 - 30000 USD Yearly USD 25000.00 30000.00 YEAR

Job Description & How to Apply Below

Position: Hybrid IT Service Desk Associate (First‑Line Support)

Tampa General Hospital is seeking an IT Service Desk Associate to provide first-level technical support for end users in a fast-paced environment. You will answer calls, document tickets, troubleshoot issues, and escalate when needed, while maintaining strong customer service.

The role requires experience with Service Now, Windows 10, and basic Epic troubleshooting, in a hybrid Tampa, FL setting. Expect 40–50 calls daily and a focus on phone-based support rather than desktop work.

The following position is for a Hybrid IT Service Desk Associate (First‑Line Support) with TEKsystems.

We invite applications for the Hybrid IT Service Desk Associate (First‑Line Support) position located in Tampa, FL, United States.

The following role is for a Hybrid IT Service Desk Associate (First‑Line Support) with TEKsystems.

Our team is growing, and we are hiring a Hybrid IT Service Desk Associate (First‑Line Support) in Tampa, FL, United States.

Position Requirements

10+ Years work experience
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