IT Support Technician — End-User & Mobile Device Expert

A tech support firm in Tampa, Florida is seeking a Technical Support professional to join their Support Service Team. The ideal candidate should have over one year of experience in technical support, including general IT support and Service Desk duties. Responsibilities include providing first-level technical assistance, logging support requests, and assisting users with virtual meetings. Ideal candidates should possess strong problem-solving skills, customer service orientation, and the ability to work flexible hours.

Certifications in ITIL or CompTIA A+ are preferred.
This position is for the IT Support Technician — End-User & Mobile Device Expert role at Encore Talent Solutions. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the IT Support Technician — End-User & Mobile Device Expert role in the description above.