Senior Claims Specialist

Overview

Senior Claims Specialist role at DPR Construction. The Senior Claims Specialist will be responsible for all aspects of complex Construction Defect and Property Damage incidents and claims for DPR (and DPR-related entities), as assigned.

Reporting:
Role reports to Insured Claims Manager and Insured Claims Leader

• Claims & Incident Management (General):
  Manage initial triage and processing of incidents from project teams. Input and/or review all incidents reported in DPR’s RMIS system. Coordinate with the incident triage group to ensure timely and appropriate review of all incidents. Ensure necessary information is compiled to properly manage claims, including collecting relevant documents (Prime contract, Subcontracts, Certificates of Insurance, Owner Policy Documents, Project Documents, and Project Specific Coverage information, etc.).
• Assess all potential risks and identify contractual risk transfer mechanisms.
• Analyze potential insurance coverage for applicable lines of coverage and, with supporting documents, report potential claims to the broker for applicable programs (Traditional, CCIP, OCIP).
• Assist with the development and training of other DPR Work groups and DPR-related entities around CD/PD Best Practices.

• Construction Defect & Property Damage (CD/PD) Specific Claims Management:
  Manage all assigned claims in DPR’s RMIS system relating to Construction Defect and Property Damage matters for DPR and DPR-related entities. Include using appropriate lines of coverage (Commercial General Liability, Builder’s Risk, Property, Contractor’s Pollution Liability, Professional Liability) whether polices are placed by DPR or our Clients.
• Act as a liaison between all parties involved (carriers, clients, trade partners, brokers, consultants, attorneys, and DPR project teams) regarding claim progress, strategy, expenses, and settlements.
• Coordinate with DPR’s consultants and outside attorneys throughout the claim process.
• Continuously analyze claim-specific details to devise key strategies with internal stakeholders and outside consultants.
• Proactive management and coordination of all phases of the DPR CD/PD Claims Workflow.

• Basic working knowledge and familiarity of:
  Commercial General Liability, Property Insurance (Including Inland Marine and Builder’s Risk), Pollution Liability, Professional Liability, CCIP/OCIP, RMIS Systems, Construction Industry Expertise.
• Strategic thinking; strong written and oral communication skills; high level of EQ (soft skills); self-starter; highly organized and responsive; ability to meet deadlines; detail-oriented; contractual risk assessment; dispute management; integrity; ability to mentor and inspire others; team player; willingness to understand and advance the DPR culture; proactive learner.

• A minimum of 5-7 years of relevant construction industry and/or insurance industry experience.
• Previous experience in construction company Risk Management highly desired.
• Position location – TBD based on location of most qualified candidate.

DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects across various markets. DPR is privately owned and employee-owned, with offices around the world. We are recognized as a great place to work by various publications.

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