ESIS Senior Claims Representative, AGL

ESIS Senior Claims Representative, AGL – Tampa, FL

Summary: We are seeking candidates with strong bodily injury claims experience who are based in Tampa, Florida and willing to commute to our Tampa Branch.

Duties include but are not limited to:

• Work under limited supervision to review claim and policy information, providing background for investigations and determining policy obligations.
• Contact, interview, and obtain statements (recorded or in person) from insured individuals, claimants, witnesses, physicians, attorneys, police officers, and others to secure necessary claim information.
• Inspect and appraise damage for property losses or arrange for such appraisal, depending on line of business.
• Evaluate facts from investigations to determine liability and the company’s obligation under the policy contract.
• Prepare reports on investigations, settlements, denials of claims, and individual evaluations.
• Set reserves within authority limits and recommend reserve changes to the Team Leader.
• Review progress and status of claims with the Team Leader, discussing problems and suggested solutions.
• Prepare and submit unusual or potentially undesirable exposures to the Team Leader.
• Assist the Team Leader in developing improved methods for handling claims.
• Settle claims promptly and equitably.
• Obtain releases, proofs of loss, or compensation agreements and issue company drafts for claim payments.

• Minimum of 5 years of claims handling experience in Auto & General Liability.
• Experience in a Third Party Administrator (TPA) environment strongly preferred.
• Must obtain specific state licenses as required.
• Strong knowledge of coverages and applicable legal principles.
• Familiarity with auto liability cost containment programs and proven account management skills.
• Excellent communication, negotiation, and interpersonal skills to interact effectively with all levels of the organization, both internal and external.
• Strong analytical and problem-solving abilities.
• Demonstrated commitment to providing consistent, superior service to customers.
• Must hold an applicable resident or designated home state adjuster’s license for ESIS Field Claims Adjusters. Candidates who do not meet licensing requirements will not be eligible to handle claims. ESIS supports independent self-study and allows up to 4 months to obtain necessary licenses.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.

Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

• Job Identification 27374
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Claims Adjusting
• Business Unit United States
• Legal Employer ACE American Insurance Company