Spvr Financial Clearance Unit

At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America’s Best Large Employers and America’s Best Employers for Women, Computerworld magazine’s list of 100 Best Places to Work in Information Technology, Diversity Inc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time’s Top Workplace.

Additionally, Moffitt is proud to have earned the prestigious Magnet® designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.

The goal of the Financial Clearance Unit Department is to identify the responsible party for payment, secure authorizations from insurance companies or find financial alternatives for patients in the most accurate, effective and prompt way possible, to ensure the financial health of Moffitt Cancer Center.

The Supervisor of the Financial Clearance Unit is responsible for the day-to-day functions of the department, overseeing the selection, on-boarding and training of new staff, continuing education of all team members and ensure Worklists are being worked properly throughout the day by team members following all steps required in the financial clearance process, including accurate creation and allocation of insurance plans, accurate submission of clinical information, prompt and effective follow up, clear understanding of automation processes, effective communication with patients and clinical teams to ensure patients can receive the care needed and the center is reimbursement for services rendered.

The Supervisor maintains clear understanding of systems and processes and can perform all aspects of the work conducted by his/her team. The supervisor will ensure the Key Performance Indicators (KPI), including Percentage of Encounters Financially Cleared two weeks out 90% and above, Quality, Productivity and Denial metrics are measured, met or exceeded and communicated to the team.

The Supervisor will help ensure compliance in all Financial Clearance Unit practices

• Effectively leads the Day-today functions for smooth and efficient function of the department. Adheres, maintains, monitors and promotes the guidelines set forth in the Department and Hospitals' policies and procedures as they relate to Financial Clearance responsibilities.
• Performs Quality Audits and Worklists
• Effectively supervises Daily/Weekly/Monthly Reporting and Tasks
• Communicates professionally, timely and effectively
• Provides and oversees Training and Education
• Provide support to Performance Manager, Manager and Director

• High School Diploma with 7 years of demonstrated progressive customer service, financial clearance, or revenue cycle functions required, inclusive of one year in a supervisory or lead/coordinator role.
  • Or
• Associates Degree with 5 years demonstrated progressive customer service, financial clearance, or revenue cycle functions required, inclusive of one year in a supervisory or lead/coordinator role.
  • Or
• Bachelors Degree with 3 years demonstrated progressive customer service, financial clearance, or revenue cycle functions required, inclusive of one year in a supervisory or lead/coordinator role.

• Proficiency with Microsoft Office – Outlook, Word, Excel and Power Point
• Knowledge of guidelines, authorization and medical necessity requirements for commercial and government insurances
• Knowledge of financial assistance programs offered by the state
• Proficiency with data analysis and quality evaluation
• Possess analytical skills with the ability to summarize and to present data