Junior Regional Operations Manager - Florida
Listed on 2026-01-01
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Management
Operations Manager, Program / Project Manager
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About Service Up
Service Up is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use Service Up to reduce downtime, control costs, and keep vehicles on the road.
team and help set the new standard for auto repair software.
About
The Role
Junior Regional Operation Managers (Jr. ROMs) are a critical piece of Service Up’s success in market management and expansion. This is an intense, business-side startup role where every day presents new challenges and opportunities. We’re looking for someone who thrives in a dynamic environment, possesses exceptional interpersonal skills, and is driven by the pursuit of operational excellence.
About Service Up
Service Up is on a mission to revolutionize auto repair. We’re the platform fleets and insurers use to manage every repair in one place. We bring collision, mechanical, and maintenance together with workflow automation, live status, AI-assisted decisions, data-backed approvals, and a national shop network. Customers use Service Up to reduce downtime, control costs, and keep vehicles on the road.
We’re built on ownership and impact. You’ll work cross-functionally, make informed decisions with real customer context, see results quickly, and grow with team support and clear goals. You’ll join a fast-growing, Series B funded team and help set the new standard for auto repair software.
About
The Role
Junior Regional Operation Managers (Jr. ROMs) are a critical piece of Service Up’s success in market management and expansion. This is an intense, business-side startup role where every day presents new challenges and opportunities. We’re looking for someone who thrives in a dynamic environment, possesses exceptional interpersonal skills, and is driven by the pursuit of operational excellence.
As a Jr. ROM at Service Up, you will be responsible for managing all aspects of our Florida markets with Team Lead/ROM guidance, ensuring operational efficiency and outstanding service delivery. This includes overseeing our shop network, managing drivers, and responding quickly to market demands. You will play a role in driving growth, increasing market performance, and developing strategies to increase service level to current customers.
To excel in this role, you must be self-motivated, proactive, detail-oriented, and able to build and maintain strong relationships with both internal teams and external partners. Your ability to think strategically and execute plans effectively will be crucial in achieving our market objectives.
If you are ready to take on a challenging yet rewarding role in a fast-paced startup environment, we encourage you to apply and join us in shaping the future of Service Up!
What You’ll Do
- Market Operations Management - Manage a network of direct report drivers as well as maintain the shop network within your markets, ensuring efficient coordination and high service standards across all repair operations. You will also work closely with the wider Field Ops and Expansion teams to handle shop/repair escalations and any shop network growth needed.
- Strategize – Consistently innovate and execute unique strategies in your markets. You will assist the East team to further develop the strategy and infrastructure for our local operations teams to succeed!
- Cross-Collaborate - We need someone who can follow and develop Standard Operating Procedures (SOPs) that support the day to day running of our operations.
- You will also collaborate closely with cross-functional teams to streamline workflows, optimize resource allocation, and implement best practices that drive sustainable growth and customer satisfaction.
- Create - Build the…
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