Service Manager

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If You’re the Best at Sales, You Have a Place with the Best in Pests

When you’re an Orkin Service Manager, you’re quality control ensuring top‑notch service from the industry leader with almost 125 years as the best in pests. You protect homes and businesses, train and develop Orkin Pros, and blend technical acumen with empathy and integrity to give customers peace of mind.

Customer satisfaction translates into revenue growth—and you can earn an annual rewards trip honoring top performers. You’ll also enjoy a career with growth potential and benefits that go beyond the basics: a company vehicle, competitive pay, a 401(k) program, volunteer opportunities, and a suite of comprehensive medical, dental, vision, maternity, and life insurance. Our award‑winning training program equips you with all the tools and technology you need to succeed, so no industry experience is required to start building your career.

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services, and technology
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity

• Competitive earnings and a company vehicle with gas card
• Company‑provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, and life insurance
• 401(k) plan with company match and employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, and dependent scholarship awards
• Industry‑leading, comprehensive training program

• You’re seeking an opportunity with career potential in a reliable, recession‑resistant industry
• You have a service‑oriented mindset that builds loyalty and trust with customers
• You hold yourself responsible to commitments
• You value being part of a team
• You want to keep learning, improving, and developing as a leader
• You want to join a company that supports the community
• You want a career with a purpose at a mission‑driven company that values
• Safety
• Professionalism
• Empathy
• Integrity
• Innovation

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver’s license required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with our great clients

• Safely use a ladder within the manufacturer's weight capacity
• Occasionally lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl
• Wear personal protective equipment (PPE) which sometimes requires an OSHA‑compliant respirator
• Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer