Facility Manager

Job Title

Facility Manager

Under the direction of the Senior Facility Manager, the Facilities Manager oversees operations for a designated location, group of buildings, or campus. This role is responsible for supporting the daily execution of policies, procedures, programs, and workplace services to ensure a well‑managed and well‑maintained environment. Key responsibilities include budget management and processing/submitting project orders (POs). The position emphasizes delivering exceptional service, addressing tenant concerns, promoting environmental health and safety, and maintaining quality standards—all in alignment with the client’s goals and objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Ensure the day‑to‑day operations of the facility(s) or campus, including janitorial, life‑safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives. Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing.
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties.
• Under the direction of the Senior Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems.
• Compile information necessary to ensure all site‑specific documentation and reports are completed accurately and on time, including (and as applicable):
  Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log,
  Purchase Order Log
  , Vendor Certificates of Insurance, As‑built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year‑end Performance Report and other reports and documentation as required.
• Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed.
• Manage budget planning, tracking, and forecasting to ensure financial discipline and alignment with client objectives.
• Process and submit purchase orders (POs) accurately and timely, ensuring compliance with company policies and vendor agreements.
• Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five‑year plan of maintenance, facility improvement, and cost reduction initiatives.
• Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives.
• Expected to be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein.
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required.
• Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager.

Communication Proficiency (oral and written) Technical Proficiency Problem Solving/Analysis Leadership Teamwork Orientation Relationship Management Financial Management (including budgeting and PO processing)

• Associate’s degree in facilities management, building, business or other related field required
• Bachelor’s degree preferred

• A minimum of 5-7 years relevant experience, preferably in commercial or industrial real estate with facility management experience required
• Experience in maintenance, construction, engineering and all facets of property operation and building management preferred
• CMMS/Work Order Management experience is preferred

• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA)…