Regional Workplace Services Manager - Tampa

Regional Workplace Services Manager - Tampa

About The Lisinski Law Firm

Firm Mission Statement

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.

Join our team as a Regional Workplace Services Manager and play a vital role in creating efficient, safe, and inspiring workplaces across our regional offices.

About the role

The Regional Workplace Services Manager is responsible for leading and managing workplace operations across multiple sites within a designated region. This role ensures a high-quality and consistent workplace experience, oversees service delivery, and aligns facilities operations with company goals. A key responsibility includes the direct management and development of Workplace Service Coordinators across the region, ensuring service excellence and team performance.

The ideal candidate has a strong background in facilities or workplace management, exceptional leadership skills, and a customer-focused mindset.

What you'll do

• Oversee day-to-day operations of workplace services, including maintenance, office management, security, cleaning, catering, mailroom, and space planning across regional sites.
• Lead and manage a team of Workplace Service Coordinators at multiple sites, providing direction, support, and professional development. Ensure Coordinators deliver consistent, high-quality service in line with organizational expectations.
• Ensure consistent processes and procedures across offices to ensure a uniform client experience in all offices.
• Manage vendor performance and contracts to ensure reliable service delivery and cost-effectiveness. Develop and oversee regional facilities budgets, forecasts, and cost-saving initiatives.
• Ensure all facilities comply with local laws and regulations, health and safety standards, and company policies. Support emergency response planning and risk mitigation strategies.
• Lead regional workplace projects such as office moves, renovations, technology integrations, and sustainability initiatives. Coordinate with cross-functional teams, including IT, HR, business development, and real estate.
• Serve as the primary point of contact for regional leadership, aligning workplace services with employee needs and business goals.
• Assist with preparing for the launch of additional offices in your region, including managing vendor requests, ensuring appropriate supplies are provided, and advancing a uniform client experience.
• Track and report on KPIs and workplace metrics. Use data to drive continuous improvement and support strategic decision-making.
• Oversee and manage an array of administrative tasks.
• Assist leadership with the creation and management of a budget, which includes the processing of all appropriate invoices and charges.

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, Operations, or related field (preferred), or equivalent experience.
• 5–8 years of experience in facilities or workplace services management.
• Proven experience managing frontline teams, including Workplace Service Coordinators or similar roles.
• Strong vendor and budget management experience.
• Familiarity with health and safety regulations, building systems, and workplace compliance.
• Proficient with workplace technologies and systems (e.g., CAFM/IWMS platforms).
• Excellent leadership, organizational, and communication skills.
• PMP or professional facilities certifications (e.g., IFMA, BIFM) a plus.
• Ability to lead, coach, and motivate geographically dispersed teams, including Workplace Service Coordinators.
• Strong planning, execution, and follow-through on multi-site projects such as renovations, relocations, or service upgrades.
• Familiarity with project management tools and methodologies.
• Ability to build relationships with diverse stakeholders, from frontline staff to senior leadership.
• Comfortable presenting to and influencing cross-functional leaders.
• Skilled in negotiating, managing, and evaluating service contracts and vendor relationships.
• Ability to hold third parties accountable to SLAs and performance standards.
• Possess an understanding of cost analysis and financial reporting.
• Deep understanding of office services, including janitorial, security, mailroom, reception, space planning, and food services.
• Knowledge of building systems and maintenance practices.
• Understanding of emergency preparedness and risk mitigation strategies.
• Must have availability to travel quarterly basis to regional sites as required by the role.

Executes supervisory responsibilities in accordance with the Firm's policies and applicable laws.

Responsibilities include:

• Providing guidance, support, and direction to team members.
• Conducting…