Director of Youth Programs

This position is responsible for the strategic development, implementation, and oversight of workforce development programs, including but not limited to WIOA (Adult/Dislocated Worker), Welfare Transition (WTP), SNAP, Youth, and related initiatives. The Director ensures all program objectives are achieved in accordance with federal, state, and local regulations, with a primary emphasis on delivering high-quality services, maximizing customer satisfaction, and facilitating successful job placements for program participants.

The Director of Youth Programs will oversee Youth Programs in Hillsborough and Pinellas Counties.

• Directs the activities and operations of programs, including special population programs and youth programs (to include but not limited to WIOA (AD/DW), Welfare Transition (WTP), SNAP, or Youth.
• Assists in development and maintenance of policies and procedures for implementing programs and services.
• Ensures programs are administered in compliance with federal, state, and local regulations and policies.
• Leads planning, development, and implementation to ensure responsiveness to community needs and resource availability.
• Participates in management meetings to recommend new and revised policies and procedures.
• Provides leadership, vision, planning, training opportunities, supervision, and evaluation for program staff.
• Ensures appropriate training is provided to staff and service providers.
• Recommends and implements innovative solutions to improve service delivery and outcomes.
• Monitors and evaluates program and staff performance; implements corrective action plans as needed.
• Ensures programs meet or exceed performance standards.
• Works with leadership to plan strategies and goals.
• Prepares and presents program information to the CSTB Board as applicable.
• Maintains program budgets; ensures fiscal responsibility and compliance.
• Researches, develops, and implements special projects and new initiatives.
• Markets programs through promotional materials, fairs, expos, and presentations to civic and business groups.
• Maintains effective contacts with agencies, community groups, and business partners.
• Ensures excellent customer service and responsiveness.
• Compiles and reports statistical information using data analytics to drive program improvements, track outcomes, and report results.
• Duties may be assigned as deemed necessary.

• Bachelor's Degree in Business or Public Administration or a related field from an accredited college or university or equivalent combination of education, training and/or experience.
• Five (5) years' experience in related employment and training services including management level experience in developing and managing programs or equivalent combination of education, training and/or experience.
• Proficient in Microsoft suite (Outlook, Word, etc.)

• Knowledge of region's community-based organizations and employer organizations.
• Proficient in the use of computers as well as word processing and spreadsheet software such as Excel and Word.
• Ability to access and utilize databases and the internet.
• Knowledge of public administration principles and practices.
• Knowledge and understanding of Federal and State guidelines related to the Welfare Transition, WIOA and Basic Career Services programs.
• Ability to apply independent judgment and discretion based on knowledge of the functional and structural organization.
• Ability to plan, direct, supervise, coordinate, organize and inspect specialized projects, programs and activities.
• Ability to make decisions in accordance with Federal Guidelines and practices.
• Understand the basics of program operation.
• Demonstrated ability to lead change and drive innovation in workforce or human services programs.
• Experience with project management, especially in piloting and scaling new initiatives.
• Ability to research, assess, and integrate new technologies and methodologies into program operations.
• Strong creative problem-solving skills and openness to experimentation.
• Ability to plan, direct, supervise, coordinate, and organize the work of professional and clerical employees.
• Ability to analyze, understand and achieve designated goals.
• Ability to establish and maintain effective working relationships with other federal, state and county operational units.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, and…