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Head of Back-Office Workforce Management & Analytics

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: CVS Health Corporation
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Operations Management, Business Analyst, Change Management
Salary/Wage Range or Industry Benchmark: 100000 - 232000 USD Yearly USD 100000.00 232000.00 YEAR
Job Description & How to Apply Below

CVS Health Corporation is seeking a Lead Director, Workforce Management – Back Office Operations in Tampa, FL. You will architect and drive WFM transformation across back-office functions, partnering with Operations, Finance, HR, Technology, and Vendors to implement scalable planning models, SLA discipline, and data-driven capacity management.

You will lead a team of WFM professionals, translate strategy into function-specific models, and influence executive decisions to optimize throughput and

As a Head of Back-Office Workforce Management & Analytics, you will play an important part at CVS Health Corporation in Tampa, FL, United States.

Join CVS Health Corporation and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Head of Back-Office Workforce Management & Analytics role at CVS Health Corporation, based in Tampa, FL, United States.

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