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Director, Back-Office Workforce Management & Operations

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: 4062 Aetna Resources, LLC
Full Time position
Listed on 2026-10-15
Job specializations:
  • Management
    Operations Management, Project & Program Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 232000 USD Yearly USD 100000.00 232000.00 YEAR
Job Description & How to Apply Below

CVS Health in Tampa, FL, seeks a Lead Director, Workforce Management – Back Office Operations to expand WFM across non‑queue environments, guiding forecasting, capacity planning, and SLA discipline.

You will partner with Operations, Finance, HR, Technology, and Vendors to deploy scalable models, improve throughput, and drive data‑driven decisions. This role champions analytics and automation to standardize metrics while preserving local flexibility.

Step into the Director, Back-Office Workforce Management & Operations role at 4062 Aetna Resources, LLC in Tampa, FL, United States and grow with us.

Our group is growing, and we are hiring a Director, Back-Office Workforce Management & Operations in Tampa, FL, United States.

This role is for the Director, Back-Office Workforce Management & Operations role at 4062 Aetna Resources, LLC.

We are seeking a motivated Director, Back-Office Workforce Management & Operations to join 4062 Aetna Resources, LLC in Tampa, FL, United States.

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