Service Manager - Tampa, FL

# Service Manager
- Tampa, FLHot Job Tampa
- Tampa, FL 33169## Overview Level Management Position  Type Full Time Category Management ## Service Manager
** Wayne Automatic Fire Sprinklers Inc. is a family business whose success is driven by our amazing Team Members who save lives daily!
**** We’re an open-book company that offers Weekly Pay, Performance Bonuses (PIPs), Excellent Benefits, and a Company Culture that we are proud of!
**** Join the WAFS family TODAY!**--
- ** Who are we?
**** Wayne Automatic Fire Sprinklers, Inc.
** has been in business for over 48 years and currently has 7 branches across Florida and North Carolina. We’re a family business at our core and are proud to be a part of a life-saving industry. Here at WAFS, we offer a company culture that promotes continuous growth in your career and treats our team members like family. We are an open-book company and share our financials with all team members.

Learn more about our company and history at
**** or visit our company's Facebook page at Wayne Automatic Fire Sprinklers Inc.
** Service Manager
**** Wayne Automatic Fire Sprinklers
** is looking for an experienced
** Service Manager
** in our
** Tampa, FL
** branch to work in the surrounding areas. This position directly manages the Superintendents and Sales Reps for Service, Inspections, and Alarms for the Tampa branch.

The
** Service Manager
** for Wayne Automatic Fire Sprinklers, Inc., is responsible for the daily operations of the service department.  He/she ensures that the service of fire sprinkler systems is completed correctly, within budget and in a timely manner following all codes and WAFS standards. The Service Manager reports to the Branch Manager in branches and the Director of Operations in Ocoee.
** Key Responsibilities Include
*** Leading the overall performance and daily operations of the Service, Alarms, & Inspections Department.
* Managing workforce planning, scheduling, resources, and departmental profitability.
* Developing, coaching, and mentoring team members to drive growth and technical excellence.
* Ensuring quality, safety, code compliance, and customer satisfaction through regular field engagement.
* Building strong customer relationships and resolving service-related concerns.
* Partnering with branch leadership on hiring, performance management, budgeting, and continuous improvement initiatives.

D## Qualifications
* Minimum 5 years of service experience required. Field, Sales, and Design experience is preferred
* Minimum Nicet Level II.
* Proficient use of computers, including company computer software.
* Excellent organizational skills with attention to detail.
* Ability to work in a team environment and to manage and lead others in a positive manner.
* Excellent and professional communication skills to WOW our customers
** Why Should I Join Wayne Automatic?
*** We provide a highly competitive compensation package including performance incentive pay (PIPs) based on the work you perform and the branch/department you work in.
* Weekly Pay
* 401(k) plan with company match based on profits
* Excellent medical/dental/vision/life/disability insurance plans
* Paid time off and holidays
* Employee Assistance Program
* Many Administrative positions offer flexible work schedules and/or hybrid opportunities
* General Motors Vehicle Discount Program for all WAFS employees
* Home fire sprinkler system discounts
* Ability to move up in the company (we promote from within!)
* Excellent training including Wayne Academy
* State-of-the-art technology and tools
* Offsite Company Team Building & Celebration Events
* A company culture that promotes continuous growth in your career!
* Wayne Automatic is proud to be an Employee-Owned company!
*** We provide equal opportunities to all candidates and are an EEO/AA/DFWP employer.**
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