Director, General Management; AGM; Manheim Tampa Market Center

Position: Director, General Management (AGM) - Manheim Tampa Market Center
Company Cox Automotive - USAJob Family Group Vehicle Operations Job Profile Director, General Management Management Level Director Flexible  Work Option No remote option; must work at a specified Cox location

Travel %
Yes, 25% of the time

Work Shift Day Compensation Compensation  includes a base salary in the range of $ - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description This position is responsible for managing Auction operations under supervision of the General Manager.  The Assistant General Manager is responsible for attaining optimum efficiency and economy of Auction operations to maximize profits based on market center locations while demonstrating leadership behaviors consistent with Manheim’s Code of Conduct. This position will be based at Manheim Tampa and will provide support across the Tampa Market Center, which includes Tampa, Lakeland, St.

Pete, and Fort Myers.

Job Responsibilities:

Assist and work with General Manager to manage, direct and coordinate the overall operations of the Auction.

Work and communicate with department managers to achieve Auction sales and financial goals and objectives while maintaining an efficient operation.

Foster open communication with Auction employees, and clearly communicate importance of team’s vision, direction, and priorities. Seek and share information and use appropriate influence strategies to gain genuine commitment.

Actively seek to provide development opportunities for staff; provide specific and objective feedback to maximize performance. Promote teamwork throughout the organization

Assist with preparation of annual budget by reviewing sales results, expenses, and other financial data, such as payroll, accounts receivable, accounts payable and other expenses.

On-going review and management of various KPI standards/targets, payroll expense, and FTE reports.

Assist Arbitration in resolving customer problems to attain mutual agreement and satisfaction.

Communicate with General Manager, Assistant General Managers and other department managers to identify potential problems or issues in Auction operations.

Maintain ongoing awareness of market conditions and trends to ensure timely and effective reaction to market changes.

Develop and maintain customer relationships to ensure quality of service and products.

Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality of work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.

Lead effective management of dealer and commercial customer relationships and service levels.

Manage the activities of various departments.

Effectively leads the management team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

Continually communicates with department managers and supervisors to coordinate activities of the departments.

Ensure that all handling and movement of vehicles on the lot is conducted effectively, efficiently, and safely by providing leadership, direction, and expertise to the management staff.

Create location’s goals and objectives that can be cascaded throughout the location to drive coordinated efforts and accountability.

Work closely with all managers/supervisors to ensure that all employees receive a written performance review and that rewards are linked to these appraisals; and ensure that performance is management…