Operations Specialist

Job Title:

Community Liaison

Location:

Tampa, FL:
Hybrid In‑Person & Virtual Schedule

Job Type: Full‑Time

Salary: $60,000 Salary, Plus Bonuses

The Collective Genius Community is the leading destination for the nation’s elite real estate investors to experience exponential growth in business & life.

Our mission is to passionately help our privileged members create an amazing lifestyle through growing and protecting their real estate businesses by providing an environment that fosters community, connection, collaboration and contribution.

Operations Specialist owns the execution of all content, pre‑event and ongoing email marketing campaigns, and member‑facing digital assets for The Collective Genius (CG). This role blends content production, customer and member email campaigns, podcast promotion, social media execution, portal management, and reporting into one highly accountable position. This is an execution‑heavy, detail‑driven role for someone who loves clear systems & processes.

Content & Portal Management

• Edit, publish, and archive weekly training and event recordings
• Upload videos to AWS and maintain accuracy across all membership portals
• Generate AI summaries, tags, thumbnails, and manage Zoom storage

Email Marketing & Campaign Operations

• Build, QA, and deploy pre‑event and ongoing campaigns in Active Campaign
• Manage assets, links, timelines, and Teamwork cards
• Review copy, landing pages, and links; manage contacts between CRM & Tech Stack
• Maintain organized campaign files in Google Drive

Podcast & You Tube Operations

• Monitor and manage podcast production in Riverside
• Create thumbnails, upload videos to You Tube, and manage playlists
• Schedule promotional emails and social posts; organize episode assets

Social Media & Event Promotion

• Execute pre‑and post‑event social campaigns across Social Media
• Edit event photos and create Canva graphics
• Maintain media trackers and support coordinated content rollouts

Member Operations & Reporting

• Onboard/Offboard members and manage communications in Active Campaign
• Maintain member records, metrics trackers, and reporting files
• Calculate and report weekly Facebook ad performance

Strong experience with Active Campaign, Canva, and Google Drive, with comfort in video editing using Adobe Premiere, AWS, and Zoom. Experienced in managing recurring content and email workflows, highly organized, detail‑oriented, and deadline‑driven. Adept at following and continuously improving SOPs, thriving in fast‑paced, execution-focused environments, and offering strong in‑office availability and communication skills.

This role keeps CG’s content, marketing, and member experience running smoothly. You’re not just supporting — you’re owning execution across channels, including pre‑event email campaigns that directly impact attendance, engagement, and growth.

Competitive salary and performance‑based incentives

Health, dental, and vision insurance

Paid Time Off and Holidays

Opportunities for career advancement and professional development

We offer a dynamic and supportive work environment, competitive salary and benefits, and opportunities for growth and development. If you are a highly motivated professional with a passion for supporting our Community of Real Estate Investors, we encourage you to apply for this exciting opportunity. We have a great team, excellent culture, and serve an amazing group of members.