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Quality Assurance Analyst - Elevate Call Center
Job in
Tampa, Hillsborough County, Florida, 33646, USA
Listed on 2026-01-12
Listing for:
OneTouch Direct
Full Time
position Listed on 2026-01-12
Job specializations:
-
Quality Assurance - QA/QC
QA Specialist / Manager, Quality Control / Manager, Quality Technician/ Inspector, IT QA Tester / Automation
Job Description & How to Apply Below
A leading contact center solutions provider is seeking a Quality Assurance Analyst in Tampa, FL. The role involves monitoring call quality, providing feedback to improve agent performance, and developing quality assurance processes. Candidates should have at least 2 years of experience in a similar environment, strong analytical skills, and effective communication abilities. The position offers a positive work atmosphere with opportunities for professional growth and a comprehensive benefits package.
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