Guest Experience Lead; GEL
Listed on 2026-01-04
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Restaurant/Food Service
Food & Beverage, Cafe / Restaurant
Overview
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, and the franchisee is the employer responsible for employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application or be involved in employment decisions.
Description:
McDonald's Works for Me. I’m going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.
The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. You’ll fit right in.
The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.
We are committed to being America’s best first job. Let’s talk. Make your move.
See a day in the life of a Guest Experience Lead at McDonald’s
See description video available to view with the text reference above.
Requirements:
We believe in letting you do you. If you’re looking for a part-time job that supports your full-time ambition, you’ve come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:
- Greeting guests and communicating with them while ordering
- Offering help with using the ordering kiosks
- Offering assistance to those in need of some extra hands
- Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else
- Ensuring kids receive a kid treat
- Handling any concerns
- Communicating with the restaurant team to provide feedback and recommendations
All you’ll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We’ll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald’s restaurant.
AdditionalInfo
A job as a Guest Experience Leader gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:
- Competitive pay
- Dental and vision coverage and medical Reimbursement Assistance Program after 60 days of employment. Medical insurance is available to those employees who have completed a year of service and met the 30 plus average hours worked requirement.
- Paid Time off for all employees who have met the service requirement.
- Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
- Discount programs through Mcd Perks
- Meal discounts
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.
I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline,…
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