Guest Experience Lead

Overview

Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.

• Competitive pay between $14.25 per hour - 16.20
• Employee discounts and free meals
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Weekly direct deposit
• 401k plan*
• Medical, dental, and vision benefits*

And much, much more!

• Lead the experience:
  Check in with guests and make sure they are enjoying themselves
• Be the solution:
  Handle guest concerns and provide resolve to their satisfaction
• Understand that teamwork is key:
  Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
• Be in the know:
  Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features

• A humble and hospitable demeanor
• Passion for helping and serving others (customers and fellow team members)
• A desire to learn and grow
• The ability to communicate effectively and anticipate customer needs

This role is vital to the guest experience. You’ll:

• Lead the guest experience by checking in with guests and ensuring they are enjoying themselves
• Address guest concerns and provide solutions to their satisfaction
• Collaborate with your team to maintain a welcoming, friendly, and clean restaurant environment
• Provide expert insight into promotions and benefits of McDonald’s App, Mobile Order & Pay features

McDonald’s is committed to equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, disability status, or any other class characteristic protected by law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform essential functions of the job and enjoy equal benefits and privileges of employment.

If you need assistance accessing or reading this posting or need an accommodation during the application process, please contact mcdonal