Vision Center Manager L3- Store

Position Summary

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and inventory levels. Responsible for budgeting and forecasting sales, assessing economic trends and community needs.

Models, enforces, and provides direction and guidance to Associates on proper Customer/Member service approaches and techniques to ensure Customer/Member needs, complaints, and issues are successfully resolved within Company guidelines and standards. Oversees the implementation of community outreach programs and encourages Associates to serve as good members of the community. Ensures compliance with Company and legal policies, procedures, and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans to improve performance, and providing direction and guidance on executing Company programs and strategic initiatives.

Directs the Vision Center Associates in ensuring confidentiality of information, documentation, and assigned records. Provides supervision and development opportunities for Associates by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair, and maintaining optical equipment.

Upholds the Company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolutions. Coordinates, completes, and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Represents and maintains the Company’s mission, values, and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Attracts and retains the best talent, empowers and develops talent, and recognizes others’ contributions and accomplishments. Acts with integrity by maintaining the highest standards of ethics and compliance, modeling Walmart values, and supporting the company’s goal of becoming a regenerative company. Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies EDLP and EDLC business models to all plans.

Makes decisions based on data insights and analysis, balances short‑term and long‑term priorities, and considers customers, associates, shareholders, suppliers, business partners, and communities when making plans.

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience. High school diploma or equivalent. Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Supervising Associates.

14941 N Dale Mabry Hwy, Tampa, FL , United States of America.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage.…