New Home Sales Counselor - Parrish, FL

New Home Sales Counselor - Parrish, FL at Meritage Homes

Direct message the job poster from Meritage Homes

The Outside Sales Counselor’s primary responsibility is to embrace Meritage Homes’ active sales culture to generate new home sales by leveraging relationships with Realtors and new home buyers and utilizing all available tools to demonstrate value, sell, and close homes with an emphasis on exceptional customer service. The Outside Sales Counselor will also serve as the liaison between the Realtor and new home buyers during the building process, with construction, the Closing Department, and the Title Company.

• Accomplish sales and customer service goals, and other objectives as determined by your Sales Leader.
• Maintain existing and cultivate new Realtor relationships through various methods that create long‑term partnerships and recurring business.
• Connect unrepresented home buyers to Realtors and foster the partnership through the home buying process.
• Actively manage and partner with others to ensure the overall look of the communities, homes, and surrounding area are pristine.
• Create, practice, refine, and continually improve your personal sales presentation to be as effective as possible to convert leads.
• Use insight and consultative selling techniques to teach customers about the home buying industry and offer unique perspectives to help influence a sale.
• Proactively utilize the CRM system to effectively and efficiently manage the discovery and follow‑up strategies of all potential customers.
• Engage visitors and offer to demonstrate our models, home sites, and/or showcase homes depending on the needs of the guest.
• Provide all pertinent community, home site, floor plan, and pricing information.
• Ask for the Sale.
• Drive traffic, travel to, and sell from multiple Meritage communities that meet the buyer's needs.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, explaining payment information, taxes, insurance, CC&R, HOA rules and restrictions, and other amenity information as necessary.
• Actively solicit both new and referral business using  to ensure the most effective prospecting skills are employed to help drive your sales efforts.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with design studio, operations managers, mortgage, and title companies as necessary.
• Communicate and assist the lender with customer loans, keep current on the status of each loan, and the requirements to expedite the processing and closing of all sales.
• Product Knowledge
  • Concept of Community
    • Know size, number of homes, future plans and restrictions.
    • Know the area around the community – interstates, shopping, schools, churches, etc.
  • Extensive Product Knowledge
    • Plans, features, pricing, options, warranties, and construction knowledge.
  • How we differ from the competition.
  • Maintain an updated Competition Analysis Notebook and know what the competition is offering each month.
  • Maintain knowledge of local markets, real‑estate laws/rules, public opinion, local and national trends, any government proposed regulations, and economic trends related to the home‑buying industry.
  • Shop the competition in submarkets to determine community traffic, sales, new product, visual presentation, promotions, etc.
  • Update the buyer throughout the construction process; act as the point of contact for buyers throughout all phases of construction and closing.
  • Ensure customer satisfaction from initial visit to closing.
• Secondary Responsibilities
  • Complete all onboarding and other assigned training.
  • Strive to maintain, improve, and promote the company’s image with prospects, customers, homeowners, and brokers within the community.
  • Establish and maintain relationships with realtors and mortgage brokers.
  • Attend weekly sales meetings or other meetings directed by management.
  • Special projects and other duties as assigned.
• Must be able to work nights, weekends, and most holidays.

Education:

• Minimum High School Diploma or educational equivalent required; some…