Senior Sales Operations Analyst

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

The Senior Sales Operations Analyst will work directly with Manager, Sales Operations, in a sales and data-driven organization, to create actionable initiatives that will optimize sales productivity and drive key metrics. Working cross-functionally with operations, finance, technology, pricing and with sales leaders, this position will help build the Go To Market Strategy and ensure the business stakeholders has the tracking data to make sound business decisions in quota planning and setting to improve efforts of generating profitable revenue.

• Analyze, audit, evaluate, and report sales data in partnership with other analytics teams to increase sales productivity;
• Make recommendation in regards to sales patterns, trends, and future purchases to drive business decisions;
• Communicate and analyze sales reporting to Management and build commission plans;
• Collaborate with Salesforce Administrators in enforcing processes and tools that maintain the integrity and accuracy of  data;
• Development of internal audits and controls to ensure integrity of business processes and data;
• Recommend enhancements and modifications to the Sales CRM tool and processes as the needs of the organization expand and evolve;
• Communicate and work alongside developer resources to build and QA custom Sales CRM tool solutions;
• Perform analysis of data from multiple sources and make business recommendations to include understanding of territory planning and building new territories
• Load sales related data to SFDC as needed including sales activities, sales campaign information;
• Ability to interrupt data that leads to business outcomes
• Maintain systems process documentation (Sales Operation Manual);
• Provides cross-functional support and assists Sales management on projects as needed;
• Provide overall support and departmental coordination for Sales Operations team inquiries, ad-hoc requests and projects;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

• 4+ years of experience.

• Bachelor's degree in Business or equivalent background and experience required.

• Sedentary work ( i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent…