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Sales Support Specialist

Job in Tampa, Hillsborough County, Florida, 33646, USA
Listing for: PTSOL ® - Progressive Technology Solutions
Full Time position
Listed on 2026-10-15
Job specializations:
  • Sales
    Sales Administrator, Business Administration, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
  • Support the sales team, RSMs, and Sales Representatives by responding promptly to requests and providing the information and assistance needed to support daily sales activities.
  • Manage the complete order cycle, from order entry through shipment, ensuring orders are processed accurately, efficiently, and shipped error-free.
  • Monitor turnaround time for sales requests and customer orders, helping ensure requirements are addressed within established service expectations.
  • Support the online shop and e-commerce operations, helping ensure the platform functions properly and coordinating offline support for exceptions or issues that cannot be resolved online.
  • Assist with stock reconciliation and inventory accuracy, working toward 100% compliance and identifying discrepancies that may impact customer orders or sales activities.
  • Track order accuracy and operational performance, with a focus on maintaining error-free processing month over month.
  • Coordinate with e-commerce, warehouse, and sales teams to resolve order, inventory, shipment, and online purchasing issues.
  • Handle sales order exceptions and special requests, ensuring issues are communicated to the appropriate team and addressed efficiently.
  • Maintain accurate sales and order information, helping Sales Representatives and RSMs access reliable product, inventory, and order-status details.
  • Provide day-to-day administrative and operational sales support, allowing the sales team to remain focused on customers, business development, and revenue-generating activities.
  • Communicate with Distributors, organize material that they might need for events, and assist them with offline orders when necessary
  • Travel within states for major exhibitions and events.
  • Assist with office management (ordering supplies, office and admin support, etc.)
Qualifications
  • Bachelor’s degree in Business, Communications, or a related field.
  • Spanish speaker.
  • Strong organizational skills, proactive and self-starter.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Strong organizational and time-management skills, with the ability to prioritize multiple sales requests, orders, and deadlines efficiently.
  • Excellent communication and customer service skills, with the ability to effectively support Sales Representatives, RSMs, customers, and internal departments.
  • Strong attention to detail and accuracy, particularly in order processing, inventory reconciliation, documentation, and shipment coordination.
  • Proficiency with Microsoft Office and order/e-commerce systems, with the ability to learn new platforms quickly and troubleshoot routine order or online shop issues.
Preferred Skills
  • Experience with Sales Force and SAP
  • Basic knowledge of inventory and order management
  • Experience in B2C and with automotive industry
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