Inside Sales Representative

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Date: Oct 27, 2026

Location: TAMPA, Florida, US, 33607

At Gerdau, we empower our people to grow, thrive, and make a difference—together. With a culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions are valued, your voice is heard, and your career is forged with purpose

Responsible for selling existing and/or introducing new products and services to established clients for a specific product in a specified geographical territory. The customers communicate with the Inside Sales Representative to request orders, quotations, and lead times by fax, telephone, and/or email. Build quotations on standard products, write orders and communicate pertinent information on them to customers. Additional duties involve tracking and following up on the leads the organization generates based on the Sales Representative efforts.

This position is closest to the customer and is responsible for building new relationships as well as sales activities pertaining to sales order receipt, product delivery, product pricing, order management, invoice claims, credit memorandums and customer problem resolution in their assigned territory. This position is also responsible for proactive activities that generate new orders and high levels of customer satisfaction.

• Number of Accounts Serviced: 14 – 30 accounts (may vary based on product line)
• Annual Sales Volume (Tons): 80 – 85,000 tons (may vary based on product line)

This position reports to the Customer Service Manager.

Under the direction of the Customer Service Manager, the incumbent will be responsible for meeting goals for all accounts assigned. This includes assisting with setting the KPI and GBS goals for their assigned territory. The incumbent must be able to converse in a professional manner in the promotion and selling of mill products. Considerable tact and diplomacy are required.

This position is responsible for maintaining a good working relationship with existing and potential customers, resolving or assisting in resolving customer complaints to the mutual satisfaction of both Gerdau and the customer, obtaining information on competitive activities, being alert to market or product changes. As directed, make some customer calls with various sales personnel to enhance customer relations. Incumbent must take ownership of customer knowledge and listening in order to maintain a pro active approach to customer needs.

Assist the Customer Service Manager, Sales Manager, and/or Director of Sales in establishing sales goals. This will include quarterly shipments forecasting and pricing.

The incumbent works closely with other Inside Sales Representatives/Customer Service Representatives to ensure that orders are being handled timely and properly. The incumbent also maintains awareness that inventory levels are adequate, order levels are maintained properly in both the stock and rollings, and shipment activity is on time as to ensure that customers’ requirements are being met and inventory turned within our guidelines.

The incumbent must be able to perform all aspects of the job with minimum supervision.

The qualifications for this job are:

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field from a four year college or university is required.
• Minimum 1 year of sales-related experience with proven results.
• Exposure to steel industry sales preferred.

ABILITIES AND

SKILLS:

• Requires the ability to work in fast-paced, self-directed environment.
• Exceptional verbal and written communication skills,…