Orange Ambassadors Sales Associate

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Vision insurance

Orange theory Fitness is a trendsetting franchise fitness organization with 200+ locations open in the US and Canada and over 400+ new fitness studios under development nationally and internationally.

At Orange theory Fitness, we often refer to the Sales Associate role as Program Specialists or "Orange Ambassadors." We use Program Specialist because we do not promote "selling" Orange theory Fitness; our goal is to share an experience with our customers. We introduce people who are looking to better themselves to a tried and proven program that delivers results. For more information, please visit  to learn how we use scientifically‑proven concepts to push bodies to their best.

This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else.

The Sales Associate assists in running all front‑of‑house fitness studio operations, with a strong focus on premium customer service as well as meeting sales expectations. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, retail and concession sales, maximizing workout traffic, and maintaining premium customer service levels.

• Establishes and maintains an effective referral program
• Maintains accurate records using established OTF sales systems
• Conducts telephone inquiries, follow‑up calls, and customer‑care calls
• Leads OTF studio previews with prospects and/or fitness program holders
• Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
• Accurately follows the daily studio cleaning checklist (pre/during/post shift activities)
• Participates in 1–2 OTF scheduled workouts per week
• Maintains an organized and clean lobby/front desk area
• Processes accurate cash and credit‑card transactions
• Follows up and follows through activities with all prospective clients
• Responds immediately to member requests, inquiries and concerns
• On‑boards all OTF clients through the use of Client Intake Forms and FP Agreements
• Works closely with the Fitness Team to ensure that processes are fulfilled
• Attends and participates in all relevant OTF training programs

• Excellent customer service skills
• Previous sales experience with strong sales skills; experience working in a sales quota structure highly preferred
• Solid verbal and written communication skills required
• Ability to multi‑task and excel in a busy environment
• Functional computer skills (MS Office basics, Internet, basic program software)
• Health & Fitness minded; highly preferred
• High school diploma required
• Ability to work and function in an ORANGE TEAM environment
• Flexibility to work day, evening and/or weekend hours as needed

Starting Pay: $14/hour

$15/hour after 25 Elite or Premier memberships sold

• Basic (4 classes/month): $5
• Elite (8 classes/month): $10
• Premier Month‑to‑Month (Unlimited): $15
• Premier 6‑Month (Unlimited): $20
• Premier 12‑Month (Unlimited): $25

Monthly Bonus for Premier Membership Sales:

• 5 Premier Sales: +$100 bonus
• 10 Premier Sales: +$250 bonus
• 15 Premier Sales: +$500 bonus
• 20 Premier Sales: +$750 bonus

Bonus is in addition to hourly pay and individual membership commissions.

• Opening Shift 4:30 AM–12:30 PM
• Weekends 6:45 AM–12:30 PM
• Closing Shift 11:00 AM–7:00 PM

Orange theory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly.

For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF) may collect and process personal information, please see