Sales Support Specialist

Jupiter, FL (In Office – High Energy Environment)

Jumpstart your career in fintech with Jupiter Payments, an Inc. 5000 fastest-growing company! As a Partner Sales Coordinator Junior, you’ll dive into the world of sales and relationship management, building essential skills in a rapidly expanding industry.

We’re proud to be an employee-first organization, committed to supporting your growth and success. We offer strong benefits, including healthcare coverage, meal plans, gym membership and we prioritize creating an environment where you can thrive both professionally and personally. Our team values innovation, collaboration, and long-term career development.

• Growth-Driven
  
  Experience:
  
  Get hands-on experience in sales strategy and relationship management while working in a fast paced entrepreneurial environment.
• Real Impact: Play a vital role in helping our agents succeed, driving sales growth and enhancing client relationships.
• Mentorship & Development: Join a team that’s committed to your growth, with opportunities for professional development and long-term career paths in fintech.

• General Sales Support: Serve as a primary point of contact for sales representatives and merchants, responding to inquiries throughout the sales process.
• Sales Training & Development: Provide guidance and training to sales representatives on company products, sales processes, applications, and onboarding procedures.
• Sales Lifecycle Management: Support the sales lifecycle from initial application through merchant onboarding to installation. Quality control checks will be performed by the coordinator.
• Document Support: Assist sales representatives in navigating application requirements, completing necessary documents, resolving approval delays, and coordinating with internal departments.
• Account Monitoring & Retention: Monitor new and existing merchant accounts, identify potential issues, and coordinate proactive solutions to improve activation and retention.
• CRM & Reporting: Maintain accurate records, track sales activity, manage support requests, and prepare operational reports using company CRM and internal systems.
• Cross Functional
  
  Collaboration:
  
  Work closely with Sales and Customer Support to prevent roadblocks, improve internal processes, and deliver a positive experience for sales representatives and merchants.

If you're an organized go-getter looking to join a rapidly growing fintech company with strong growth potential, this role is for you!