Business ; BT) Sales Manager

Description

Four Points by Sheraton Tampa Airport Westshore, proudly managed by Step Stone Hospitality, is seeking a motivated, results-driven, and relationship-focused Business Travel (BT) Sales Manager to join our Sales & Marketing team.

The Business Travel Sales Manager is responsible for developing, managing, and growing the hotel's corporate transient business segment through proactive sales efforts, strategic account management, and strong relationships with local, regional, and national corporate clients.

This position focuses on identifying new business opportunities, securing negotiated corporate accounts, increasing room night production, and maximizing revenue from business travelers.

The ideal candidate is a proactive hospitality sales professional with a strong understanding of corporate travel programs, negotiated rates, account production, and the competitive hotel market.

• Proactively identify, solicit, and secure new corporate transient business for the hotel.
• Develop relationships with local businesses, corporate travel managers, travel agencies, and business travel decision-makers.
• Conduct outside sales calls, prospecting activities, client appointments, and networking events.
• Identify potential corporate accounts within the Tampa International Airport, Westshore business district, and surrounding business markets.
• Negotiate corporate room rates and agreements in accordance with hotel revenue strategies and approved pricing guidelines.
• Increase corporate account production, room night volume, average daily rate (ADR), and overall room revenue.
• Develop strategies to capture business from competing hotels and increase the property's corporate market share.
• Respond promptly to corporate travel inquiries, requests for proposals (RFPs), and negotiated-rate opportunities.
• Participate in corporate travel programs and RFP processes as assigned.
• Identify opportunities for extended-stay, project, relocation, and other business travel segments.
• Achieve established sales activity goals, account production targets, and revenue objectives.

• Establish and maintain strong relationships with existing and prospective corporate clients.
• Manage assigned corporate accounts and ensure consistent communication and follow-up.
• Monitor account production, booking trends, room night volume, and negotiated-rate performance.
• Conduct regular account reviews to identify growth opportunities and address production concerns.
• Develop account action plans to strengthen relationships and maximize business opportunities.
• Conduct property tours, client pesentations, and familiarization visits.
• Ensure corporate clients are familiar with hotel accommodations, amenities, meeting space, and services.
• Maintain accurate account profiles, contact information, negotiated agreements, and production records.
• Identify opportunities to convert new corporate accounts into long-term business partnerships.

• Work closely with the Director of Sales & Marketing and Revenue Management team to develop corporate transient sales strategies.
• Analyze local market trends, competitive hotel performance, and business travel demand.
• Identify high-potential corporate accounts and industries that generate consistent travel to the Tampa market.
• Support strategies to increase occupancy and revenue during need periods.
• Participate in revenue meetings, sales strategy discussions, and business development planning.
• Maintain knowledge of Marriott brand programs, corporate travel initiatives, and applicable negotiated-rate processes.
• Develop and execute sales action plans aligned with hotel revenue goals.

• Maintain accurate sales activity records, account information, prospecting reports, and client communications.
• Track corporate account production and monitor progress toward established sales goals.
• Prepare weekly sales activity reports, account updates, and revenue forecasts as required.
• Maintain an organized pipeline of prospective corporate accounts and business opportunities.
• Utilize hotel sales systems, CRM platforms, and Marriott tools to document account activity and manage business opportunities.
• Ensure timely follow-up on all corporate leads, inquiries, and RFPs.
• Maintain compliance with Marriott brand standards, Step Stone Hospitality policies, and established sales procedures.

• Partner with Front Office, Reservations, Revenue…