Service Technician II

Join to apply for the Service Technician II role at Securitas Technology

This role offers an hourly base pay ranging from $25.79 to $37.33, depending on skills and experience.

Securitas Technology Corporation is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes globally. We provide a full portfolio of video, access, intrusion, fire, and integrated systems and services, delivering protection for people, customers, and assets.

• Respond to trouble tickets to ensure application uptime and system performance.
• Work individually and as a team to diagnose and resolve application issues.
• Execute preventative maintenance tasks to maximize application availability and identify system faults.
• Perform routine configuration changes (user permissions, application configuration, etc.).
• Document all system modifications through a digital change control tracking system.
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment for both technical and non‑technical audiences.
• Perform pre‑deployment end‑to‑end testing of all upgrades and major modifications.
• Perform on‑site installations of software upgrades and major modifications.

• High School diploma required or equivalent.
• Familiarity with installing and troubleshooting low voltage equipment.
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
• Strong working knowledge of Microsoft Office.
• Strong written and verbal communication skills.
• Working knowledge of IP addressing equipment.
• Excellent problem‑solving and analytical skills.
• Excellent time‑management skills.
• Positive attitude and strong work ethic.
• Certifications in enterprise‑grade CCTV and Access Control systems are a plus.

• Highly competitive salary.
• Company training and industry‑leading certification program.
• Company vehicle.
• Company cell phone.
• Medical, dental, vision, and life insurance.
• Company paid short‑term and long‑term disability.
• 401K with 60% match up to 6% of salary.
• Paid vacation, holiday, and sick time.
• Educational assistance.
• Exceptional growth opportunities.
• Wide variety of employee discounts on travel, equipment, and more!

Entry level

Full‑time

Information Technology

Security and Investigations

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

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