Alarm Service Technician

Installation of fire alarm systems in residential, commer cial, and industrial buildings

Installation, service, and trouble-shooting of fire alarm systems along with all its related equipment

Be a leader: oversee, direct, and delegate appropriate tasks to fulfill project completion deadlines, meet scheduling requirements, and exceed the goals established by the fire alarm service superintendent .

Ensure project results are achieved within financial and productivity budgets

Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems

Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture’s requirements

Conduct/coordinate necessary testing of the system Ensure required certifications are complete.

Instruct and train Helpers, apprentices, or other personnel in the basic process of service, repair and/or system installation

Coordinate the daily work schedules and direct the daily tasks/productivity of assigned employees

Maintain inventory on vehicle

Perform all other duties assigned

Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily

Safety First

Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.

Ensure timely and accurate Incident and Accident Reporting

Hold yourself accountable for all Safety Initiatives

Hold yourself accountable for Safe Driving of Company Vehicles

Ensure awareness and support of Stop Work Authority

Complete all Training Requirements – Safety, Certifications, etc.

Submit accurate Timesheet – job numbers/names, OT and travel pay, completed on time, etc., support transition to Electronic timesheet submittal

Ensure all required documents are complete, accurate and professional, with required signatures

Ensure proper Inventory Management – review, update, and approve packing slips – submitted timely , proper material management

Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.

Keep jobsites clean and organized

Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent

Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.

Timeliness – at the job on time; attendance; communication with supervisor; paperwork

Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities

Maintain Quality Control i.e. reduce the need for return trips and warranty work

Maintain a Professional appearance

Communicate effectively and professionally within the department and with internal and external customers

Teamwork – maintain positive interactions within your team, local office, etc.

Actively Participate in required team meetings

Ability to work overtime, out of town or on-call as needed

Must have knowledge of fire alarm systems

Understand fire alarm installation requirements

Ability to properly read fire alarm blueprints , submittals and operation/product manuals .

Minimum education of High School Diploma or Equivalent

Forklift and scissor lift certification, preferred

Understanding of NFPA codes and standards

Minimum of 3- 5 years of experience

Ability to take direction from upper management

Accurately complete and maintain all paperwork

Maintain vehicle and tools as per company policy

Must have valid state driver's license and good driving record

Self-motivated , Ambitious , Interactive , Communicative , Detail-oriented and Organized

Knowledgeable with NFPA 72 rules and all necessary codes

Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.

Demonstrate positive team work and ability to be a team leader and mentor

Maintain a clean and safe work environment

Comply with all company safety practices and the safety handbook

Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction