Tile Setter​/Installer

Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.

Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.

A Day in the Life of a Surface Experts Technician:

• Base Salary + Bonus Opportunity:
  Performance-based commissions starting on day 1
• Great Work/Life Balance:
  No required overtime, no nights, no weekends
• Time Off:
  Paid holidays and accruable vacation
• Flexible work schedule:
  Can accommodate midweek appointments
• Paid New Hire Training:
  Onboarding includes learning alongside a trained technician
• Company Car:
  Each technician drives a branded company vehicle for job duties
• Tools Included:
  All necessary tools and product are provided
• Learn a New Trade:
  Develop skills in a brand new emerging trade
• Supportive Work Environment:
  Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business:
  Local business with an owner who works alongside the team each day
• Mentorship Opportunities:
  Ongoing repair training and career development
• Dedicated Help Lines:
  Technician Support Team on call to assist to questions

• Serve Others
• Be a Problem Solver
• Trust the Process

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

• On the jobsite for 4+ customers per day
• On-site Work Orders, customer service, and follow-ups
• Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.

• Display world-class customer service for tenants and property management staff
• Track work progress and notes in our CRM/Dispatch tool
• Communicate with support team with questions

• Understand and utilize our unique 5-step repair process
• Employ each tool in your custom tool-kit
• Problem-solve repairs with creativity

We are looking for someone who has experience as a tile setter. You will use your knowledge of different types of tile (porcelain, ceramic and natural stone) to create repair solutions. Additionally, experience with installation in a variety of locations (ex: Shower walls and floors, back splashes and high traffic areas) will help as you problem-solve.

• Experience working with your hands
  - This could be in construction, manufacturing, painting, or even a personal hobby
• Experience working in facilities maintenance can be a big plus, but is not required
• An ability to identify, compare, and recreate colors
  - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
• Willingness to commit to learning a skill that may take months to master.

• Attention to detail
• Enjoy working with a team
• Ability to manage your own schedule
• Customer service experience
• Excellent work ethic

Compensation: $17.00 - $22.00 per hour

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our mission is to develop outstanding teams by investing in strong…