Peer Specialist, Healthy Minds

Job Details:

Job Location:

Armenia Resource Center (ARC) - Tampa, FL, Position Type:
Full Time, Education Level: High School, Salary Range:
Undisclosed,

Travel Percentage :
Negligible,

Job Shift: Day, Job Category:
Nonprofit
- Social Services,

Position Details

Job Status:
Full-Time, Non-Exempt

Reports to:

Healthy Minds Program Manager

Department:
Success 4 Kids and Families;
Healthy Minds

The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Peer Specialist provides assistance through the various stages of implementing the OnTrack service model to participants and their families. The Peer Specialist reports to the Healthy Minds Program Manager, and in their absence, the Clinical Director.

• Responds to clients using agency, contract and program policies and procedures.
• Advocates for services and resources for families
• Assist and participate in research activities required for grant sourcing and proposals.
• Conduct outreach to community partners to make them aware of the Healthy Minds program.
• Involves staff and other stakeholders in the performance quality improvement (PQI) process and uses data to improve services and outcomes.

• Complete the required OnTrack training with a focus on the Peer Specialist role
• Comply with all CFBHN’s fee for service requirements.
• Effectively work as part of a multi-disciplinary team to assure consumers receive needed services.
• Facilitates with other staff to identify appropriate community resources and assist consumers in accessing those resources advocating for consumers when necessary.
• Links clients with external programs or services, such as health services, recreational activities, childcare services, financial assistance, housing, employment resources, support groups, transportation resources, and other services as needed.
• Assists in obtaining necessary releases of information to request records and communicate with additional providers, ensuring collaboration and continuity of care for participants.
• Documents case activity timely, as required by program and funder policy.
• Completes mental health outcome forms as determined by program manager.
• Provides support to participants and their families.
• Assist consumers in articulating personal goals for recovery, determining personal treatment objectives, and in acquiring and utilizing the skills needed to achieve individual recovery.
• Facilitate support groups that assist participants in developing life skills.
• Utilizes other staff to review cases and to assist in developing effective interaction strategies for working with consumers.
• Meets productivity standards as set by the agency and the program supervisor.
• Provides on-call coverage as assigned.
• Participate in staff meetings, supervision, workshops and training as requested.
• Maintains all consumer related information in a confidential manner.

Performs other such duties as may be assigned by the Healthy Minds Program Manager or Clinical Director.

• Cooperation/Teamwork
  - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
• Engaging Communication
  - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listen attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
• Customer Service (Internal & External) - Recognizes and…