Applications Support Senior Analyst

Citibank, N.A. seeks an Applications Support Senior Analyst for its Tampa, Florida location.

Duties:
Design and develop solutions to complex application problems. Develop software system testing and validation procedures, programming and documentation. Participate in all phases of SDLC including requirements analysis, design, coding, code review, unit and integration testing, deployment, implementation, maintenance and enhancement. Develop enterprise applications automation solutions using Unix Shell Scripting, Perl, SQL, PL/SQL, HTML, XML, .Net, Java, Web Application Development, Windows Scripting, Power Shell and Python to automate processes, improve operational efficiency and enhance resiliency.

Design, develop, maintain and enhance end-to-end CI/CD pipelines using Git Hub, SVN, Bit Bucket, Harness, UDeploy, Open Shift, ECS, Kubernetes to automate software build, testing, deployment and release processes. Develop database-driven solutions using Oracle, SQL Server and Teradata by creating SQL queries, PL/SQL packages, stored procedures, database objects and performance tuning solutions. Design and develop enterprise application monitoring solutions and dashboards using ITRS Geneos, Splunk, App Dynamics, Grafana, and Open Telemetry to improve application performance, telemetry, intelligent alerting and system reliability.

Analyze software defects and application issues affecting settlement processing; debug application code, perform root cause analysis, implement fixes and enhancements and improve application stability, efficiency and quality. Integrate AI-assisted software development tools into the SDLC to support code generation, code review, testing, debugging and technical documentation. Develop, implement and test One Touch Continuity-of-Business automation tools for N. America and LATAM applications to reduce recovery time, improve disaster recovery capabilities and enhance resiliency.

Develop and implement AI-assisted application support solutions. Optimize distributed application performance by tuning Kafka messaging, database queries, application services, and software components to improve throughput, scalability and system performance. Provide technical guidance for enterprise software applications supporting global Custody and Settlement platforms. Collaborate to design, develop, integrate, test, deploy, and support enterprise software solutions. Review solutions, provide guidance, and promote software engineering best practices across Securities, Trading, Asset Services, Financial Messaging, and Credit Operations applications.

Develop and maintain design documents, technical specifications, deployment procedures, architecture diagrams, operational runbooks and implementation documentation. Apply knowledge of LATAM financial markets, settlement processes and regulatory requirements to design and develop Custody Settlement applications supporting local market conventions, settlement cycles, corporate actions processing, FX controls, tax reporting and cross-border settlement compliance requirements. Troubleshoot and resolve application issues for securities settlement instructions across equities, fixed income and money market instruments.

Monitor applications and triage issues for accurate and timely input of trade details into DTC, Euroclear and Clearstream settlement systems. Identify, investigate and resolve settlement failures to minimize financial exposure. Coordinate business operations, counter parties and custodians to confirm trade details. Investigate transaction details involving free-of-payment and delivery-versus-payment settlement instructions. Reconcile securities positions and cash balances against custodian records for Asset Servicing Applications for…