Admin Assistant

We are looking for a team member who will be assisting our Customer Centricity and Ops strategy, by processing incoming customers’ transactional requests within short turn-around-time with accurate output, and to support on administrative task.

• Processing customers’ transactional request within the set turn-around-time with accurate output.
• Conduct due diligence checks when necessary, in order to comply to the company’s AML guidelines and procedures.
• Ensure all documentation is complete, accurate and properly archived.
• Liaise with internal stakeholders to resolve discrepancies or incomplete information.
• Support process improvement initiatives and contribute to team efficiency.
• Perform ad hoc duties / operations support when necessary.

You are able to adapt to dynamic environments and manage multiple stakeholders. You also have:

• A Diploma or bachelor’s degree in insurance, Business, Computer Science or a related discipline.
• Working experience in life insurance operations and with knowledge in both operation and system areas are preferred.
• Integral Life (Life 400/Asia AS400) background is preferred.
• Ability to be pro-active and self-motivated in a fast-paced environment to make things happen, meticulous and able to manage priorities to meet deadlines.
• Good verbal and written communication skills and good interpersonal skills.
• Positive attitude and willingness to share and learn.
• Ability to work under pressure with minimal guidance and is a team player.