Centre Customer Service Officer | Enrichment Admin Support

Customer Service Officer (Enrichment Centre)

Working days & hours: 5 days (Inclusive of both weekends)

Weekday (1230PM - 930PM)

Weekend (830AM - 630PM)

Working location (Current Hiring):

• Toa Payoh
• Tampines

Willing to relocate to other branches due to work exigencies

Salary: $2650 - $3500

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers.
• Promote centre programmes to potential and existing customers.
• Build relationships with our customers.
• Handle phone and email queries effectively and promptly.
• Perform and manage sales transaction effectively and promptly.

Administrative Duties

• Arrange replacement lessons for students and schedule appointments for parents and centre teachers.
• Responsible for centre's inventory and simple logistics.
• Other administrative and ad hoc duties, e.g. filing documents.

• Have minimum GCE 'A' levels or Diploma qualifications.
• Possess at least 2 years of relevant work experience in customer service-related job roles, preferably in enrichment centers settings.
• Proficient in Mac Book and G-Suites (e.g., Drive, Gmail, Docs, and Sheets).
• Open to be deployed at other centers due to work exigencies.