Receptionist, Customer Service​/HelpDesk

Job Description

• Customer Service – Front counter duties, such as attending to students, parents, walk-in customers, vendors, etc
• Call Management – Make and answer telephone calls, record messages, direct calls and relay messages to relevant school personnel as necessary
• Record keeping – Assist in data entry and compilation
• Logistics – Assist with ad-hoc staff requests, such as preparation of school materials, facility booking, receipt of goods, etc
• Student Services – Collate student data, administer applications for financial assistance and other support schemes
• Any other duties as and when assigned by the School.

• At least N-level passes in English and Mathematics or relevant WSQ certificates
• Customer service-oriented mindset with the ability to handle inquiries professionally and courteously
• Ability to interact effectively with students, parents and stakeholders
• Ability to multi-task and manage time effectively.
• Proficiency in Microsoft Office suite (Word, Excel, Powerpoint)
• Relevant working experience in similar roles, preferably in a primary school