Customer Service; Call Center
Listed on 2026-09-16
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Technical Support
We are hiring Customer Service Executives to join a dynamic call centre team.
JOB SCOPEHandle customer enquiries primarily via phone and provide efficient, accurate solutions.
Manage customer interactions in a fast-paced, transactional environment.
Utilise CRM/customer management systems to update and maintain customer information.
Refer to knowledge bases to assist with resolving customer enquiries effectively.
Assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
Take on various operational tasks and adapt to changing work requirements.
Maintain a positive customer experience while handling different types of enquiries.
Good communication skills.
Strong active listening skills.
Able to remain professional and composed when handling difficult or high-pressure situations.
Customer-focused with a positive service mindset.
Adaptable and willing to take on different tasks.
All successful candidates are required to attend 4 days of paid pre-training before commencing actual work.
Training Dates: 21-24 September 2026
Training
Location:
Novena Square Office Tower
We regret to inform that only shortlisted candidates will be notified.
PERSOL SINGAPORE PTE LTD RCB No. E EA License No. 01C4394 Reg. R, EMILY YEO CHU YU
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