Student Engagement and Support Personnel MRT

Job in Tampines, Singapore

Listing for: ALBEDO DESIGN PTE. LTD.

Full Time position
Listed on 2026-10-18

Job specializations:

Education / Teaching
Child Development/Support, Special Needs / Learning Disabilities, School Counseling & Student Support, Youth Development

Salary/Wage Range or Industry Benchmark: 42000 - 64000 SGD Yearly SGD 42000.00 64000.00 YEAR

Position: 2110 Student Engagement and Support Personnel MRT

Name of Authority:
Tampines North Primary School

Contract Period: 1 January 2027 to 31 December 2027.

Personnel to be deployed at the following hours:

Mon... Wait this is wrong. I'll correct that.
Mon days to Friday ... yes sorry.

Requirements:

A recognised Diploma, Bachelor's Degree or equivalent qualification in a relevant discipline.
Experience in education, youth work, community services, social services or other people-facing roles is an advantage; additional relevant qualifications and certifications may be considered favourably.
Ability to engage children or youths constructively while maintaining appropriate professional boundaries.
Strong communication, interpersonal and stakeholder-management skills.
Ability to recognise concerns requiring intervention or escalation and manage sensitive or challenging situations calmly and professionally.
Sound judgement, objectivity and discretion when handling student matters and confidential information.
Ability to document observations clearly and collaborate with students, parents, school staff and other stakeholders.
Patience, resilience and adaptability, with the ability to balance approachability and authority when supporting student conduct and well-being.

Job Scopes:

Build positive relationships with students and provide timely guidance and follow-up to those requiring additional support.

Assist with student conduct and behavioural incidents, including de-escalation, conflict resolution and restorative follow-up under school procedures.

Supervise students, observe interactions and behavioural patterns, and report emerging safety or well-being concerns promptly.

Coordinate student cases with school staff and relevant stakeholders, including contacting parents or guardians as directed.

Maintain accurate, timely records of incidents, observations, interventions and follow-up actions.

Keep abreast of youth, behavioural and online trends and highlight implications for student conduct, safety and well-being.

Safeguard confidential student, family and school information; follow school policies, reporting protocols and professional boundaries.

Undertake other student-management duties as assigned and adapt to the school calendar, student needs and operational priorities.