Training & Operations Officer

Position: Training & Operations Officer (Permanent)
Training and Operations Officer

We are recruiting a Training & Operations Officer to join our client based in Tamworth. They are looking for a proactive and collaborative professional to drive compliance, safety, and continuous improvement across our warehouse operations. This role plays a key part in fostering a culture of learning and accountability, using training and cross functional collaboration to enhance performance.

As a Training & Operations Officer, you will need to have/be:

Valid and competent forklift/truck skills are essential.
Sound understanding of the Automotive Logistics sector and operational environments.
Strong communication, collaboration, and influencing skills, with the ability to engage effectively at all levels.
Flexible and adaptable approach to working hours, including the ability to work varying shift patterns to meet business requirements.
Proactive mindset with strong problem-solving ability and a focus on continuous improvement.
Well-developed analytical and organisational skills, with attention to detail.
Hands-on approach with a self-starting attitude and naturally inquisitive mindset.
Awareness of neurodiversity and the ability to support different learning styles is advantageous.

Details:

Salary: £35, 000

Working Hours:

Monday - Friday 9.00am - 5.30pm (with flexibility to cover other shifts)

Location:

Tamworth
Duration:
Permanent Role of Training & Operations Officer:

Deliver comprehensive induction and ongoing training programmes in line with business objectives and current legal requirements.
Develop structured training plans for both new starters and existing employees.
Identify skills and compliance gaps, implementing corrective actions to achieve and maintain full compliance.
Work closely with Operations and Warehouse Management to effectively plan, schedule and deliver training activity.
Assess employee competence post training, providing additional coaching and support to maintain a strong safety culture.
Maintain accurate, up to date training matrix to track progress, compliance status, and future development needs.
Ensure all relevant training elements are accurately reflected within SOPs.
Manage relationships with third-party training providers, ensuring statutory training (including First Aid, Fire Marshal, DGN and MHE Trainer) is delivered compliantly and on time.
Regularly review and update training materials to ensure relevance and compliance with current standards.
Coordinate daily training activities in alignment with fellow trainers and operational priorities.
Conduct due diligence checks on business partners to ensure compliance with sanctions and regulatory requirements.
Monitor, collect and report Near Miss data to support continuous improvement and risk reduction.
Provide support on ad hoc tasks and projects as required by the wider team.
Demonstrate flexibility with core working hours (09:00-17:30) to support varying shift patterns when required.

Benefits of working as a Training & Operations Officer:

21 days holiday plus bank holidays
Life Assurance
Group Income Protection
Enhanced employer pension contributions
Car scheme
Private Medical Insurance