Relationship Manager

Job Description – BUSINESS DEVELOPMENT MANAGER

Job Title: Business Development Manager

Hours: 37 hours per week. Flexible start time of 8am to 10am and flexible finish time of 4pm to 6pm. Additional flexible options may be available at the line managers discretion and in line with the organisation’s needs. Some occasional work in the evenings and early mornings may be required.

Holidays: 28 days per annum plus statutory Bank Holidays and Birthday

Salary: Up to £40,000 per annum

Pension: Up to 10% matching contribution to group personal pension scheme. Plus 4 x basic salary cover for death in service (after qualifying period)

Other Benefits: Annual £250 Personal Development Allowance, Health Cash Plan and Hospital Treatment Insurance. Discretionary Annual Bonus. Continuing professional development (after qualifying period)

Car Allowance: £400 per month plus .25p mileage allowance

Responsible to: Head of Business Development

Other Key Relationships: Chief Executive, Finance Director, Head of Credit, Portfolio & Compliance Manager, Marketing and Impact Manager, other Business Development Managers, Office, Marketing and Financial Administrators

To generate enquiries for viable loan applications, prepare loan assessments for sanctioning and develop the market for loans to small businesses.

• Grow, develop and maintain the referral network amongst bank officials, brokers, accountants, business advisers and other intermediaries. Proactively engage with potential referrers to generate enquiries for loans.
• Participate in sales activity to identify potential clients and develop lending propositions. Grow dealflow and achieve targets for new loans.
• Respond to and qualify initial loan enquiries.
• Follow up with loan applicants and visit potential new borrowers to assess requirements. Secure other data necessary to perform sound appraisals and reviews and ensure information is recorded in customer files.
• Provide guidance to potential borrowers, with business advisors where appropriate, to develop new loan applications.
• Prepare loan applications for presentation to the credit sanctioning processing team.
• Interpret key measures for clients enabling accurate initial and ongoing statistical reporting. Record information in customer files.
• Maintain ongoing client relationships including monitoring, defaults and chasing bad debts.
• Assist as required in the maintenance of regular payments from the current portfolio, working with the recoveries team in providing a local presence and intelligence as required.
• Develop and maintain positive working relationships with loan applicants, borrowers and advisors.
• Promote the services of BCRS Business Loans through attendance at networking meetings, conferences, trade fairs and other events.
• Attend regular work planning reviews and contribute to the strategic direction of BCRS Business Loans.
• Demonstrate commitment to continuous improvement and development of all systems and processes. Participate in personal and professional development activities.
• Participation and contribution to strategic working groups to identify areas of continuous improvement for BCRS.
• Adhere to company policies and procedures including BCRS Performance Management Framework and Equal Opportunities Policy.
• Any other duties required by the Head of Business Development or Chief Executive.