Customer Service Advisor

Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team.

There are full time and part time hours available as follows:

PART TIME - Monday to Friday 20 hours per week 8am - 12pm OR 2pm - 6pm

FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm

This position is temporary for 12 weeks, with the potential for it to be extended.

Main duties include:

• Handle incoming telephone calls and assist customers with their enquiries.
• Arrange appointments and handle customer bookings.
• Deal with complaints and escalate if necessary.
• Data entry into company system.
• Place customer orders.
• Deal with a large volume of telephone calls.

The ideal candidate will:

• Have excellent communication skills.
• Be confident working within a busy call centre environment.
• Have excellent IT skills.

If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.