Customer Service Administrator
Job in
Tamworth, Staffordshire, B79, England, UK
Listed on 2026-02-10
Listing for:
Chase Taylor Recruitment Ltd
Full Time
position Listed on 2026-02-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
What you’ll do
* Process orders, call-offs, quotes and customer enquiries (email & phone)
* Liaise with branches, Key Account Managers, Technical and Estimating teams
* Monitor stock, deliveries, shortages and service issues
* Produce accurate weekly/monthly reports and track KPIs
* Flag delays, resolve issues and keep customers informed
* Support continuous improvement of CSO processes
What we’re looking for
* Strong customer service and communication skills
* Highly organised with great attention to detail
* Confident using Excel and producing management reports
* Calm under pressure and able to manage a busy workload
* Self-motivated, team-focused and driven
* Comfortable working with multiple stakeholders and Teams meetings
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