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Hybrid Customer Experience Specialist

Job in Tamworth, Staffordshire, B79, England, UK
Listing for: Tamworth Borough Council
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 27274 - 29542 GBP Yearly GBP 27274.00 29542.00 YEAR
Job Description & How to Apply Below

Tamworth Borough Council is seeking a Customer Service Officer in Tamworth for a hybrid role (some home, some on site). The post is permanent, 37 hours per week, with a salary of £27,274-£29,542 per annum. You will handle enquiries across multiple channels and deliver excellent customer experiences at first contact.

Applicants should be great communicators, able to work under pressure, and signpost residents to relevant agencies. DBS checks and references apply.

Join us at Tamworth Borough Council as our next Hybrid Customer Experience Specialist in Tamworth, England, United Kingdom.

We are currently recruiting a Hybrid Customer Experience Specialist for our team in Tamworth, England, United Kingdom.

This is a genuine role to take on the Hybrid Customer Experience Specialist role at Tamworth Borough Council.

As a Hybrid Customer Experience Specialist, you will play an important part at Tamworth Borough Council in Tamworth, England, United Kingdom.

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