Customer Service Specialist – 1st Line Support
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Carlsberg Britvic is recruiting a Customer Services Executive based at Mica Point, Tamworth. The role handles inbound and outbound customer enquiries relating to equipment breakdowns, parts orders and complaints, aiming to resolve issues at first contact and deliver a positive customer experience.
You will support service levels, customer satisfaction and cost-effective service delivery, working 8am–8pm across 5 days in 7 with a strong focus on first-line resolution and accurate logging.
Consider building your career as a Customer Service Specialist – 1st Line Support (Flexible Hours) at Carlsberg.
This posting is for the Customer Service Specialist – 1st Line Support (Flexible Hours) role at Carlsberg, based in Tamworth, England, United Kingdom.
We are looking to fill the Customer Service Specialist – 1st Line Support (Flexible Hours) position at Carlsberg in Tamworth, England, United Kingdom.
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