Operations Manager - Engineering

Engineering Operations Manager
- Shift Ocado Logistics - Tamworth Permanent - Competitive Salary on offer Why Ocado?

Here at Ocado Logistics, it’s our mission to provide an outstanding customer experience for our partners, developing groundbreaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world - changing the way the world shops, for good.

We are the beating heart of our UK business and comprise a network of cutting edge warehouses and offices across the country that ensure that we optimise the experience and use our proprietary technology across the supply chain to deliver an exceptional shopping experience. At the same time delivering bags of possibilities for our employees and a career that will ensure no two days are ever the same.

This is more than an engineering role. It’s a leadership opportunity at the heart of a highly automated, legacy Customer Fulfilment Centre, where technology, people, and performance come together at scale.

You will lead a large, multi-skilled engineering function of around 50 colleagues, including two Team Managers and teams made up of engineers, technicians, technical assistants, and an apprentice. Operating within a 24/7 environment, you will balance hands‑on technical troubleshooting with strategic leadership, ensuring automation and MHE systems perform safely, reliably, and efficiently.

Partnering closely with operational teams, you will act as a motivator and influencer, championing a strong people-focused culture, continuous improvement, and exemplary health and safety standards. Your leadership will directly shape both operational performance and the development of future engineering talent.

This is a high-impact role where attitude, coaching capability, and technical credibility are just as important as experience.

The role operates on a Panama shift pattern (usually working 10am - 10pm), offering a competitive salary and benefits package.

• Providing day-to-day technical leadership and troubleshooting support across complex automation and MHE systems
• Inspiring and leading two shift-based engineering teams through their Team Managers, fostering engagement, accountability, and high performance
• Managing and developing a large, diverse team of engineers, technicians, technical assistants, and an apprentice, with a strong focus on coaching and capability building
• Acting as a motivator and people leader, steering, influencing, and inspiring others through clear direction and positive leadership behaviours
• Championing health and safety, ensuring best practice is embedded into every activity and decision
• Driving a culture of continuous improvement (CI), using Lean principles, data, and structured problem-solving to enhance reliability and performance
• Collaborating with operational leaders to ensure seamless integration between engineering, inbound, outbound, and support teams
• Leading from the front, setting the standard for attitude, behaviours, safety, quality, and operational excellence
• Owning engineering systems and improvement initiatives, delivering sustainable, long-term solutions
• Developing future leaders by coaching, mentoring, and supporting both technical and leadership growth across the team

You are a people-oriented engineering leader with the presence, energy, and credibility to lead  are passionate about leadership and developing others, and you understand that attitude and behaviours are key to building a successful, engaged team.

You bring:

• A strong people-first mindset, with a genuine passion for coaching, developing, and motivating others
• Proven experience influencing and leading large teams through others, creating alignment and trust
• A focus on continuous improvement and health & safety, embedding these into everyday ways of working
• The confidence to make decisions and steer teams through complex technical and operational challenges
• Excellent communication skills, able to engage at all levels and translate technical issues into clear actions
• Resilience and adaptability, thriving in a fast-paced, 24/7 operational environment
• Strong technical credibility…