Production Assistant

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

Production Assistant |📍Tamworth – On-site | 💰Competitive Salary + Benefits

As a Production Assistant in our Tamworth fulfilment centre, you’ll help us deliver personalised cards and gifts that mean the world to our customers. Every order represents a special moment — and your role is to make sure it arrives on time and to the highest standard.

This is a hands- on, fast‑paced role where you’ll rotate across production areas including picking, packing, printing and gift assembly. You’ll work as part of a supportive team, following clear processes while taking pride in accuracy and quality.

• Accurately pick and pack cards, gifts, and products in line with customer orders
• Operate printing equipment to produce high‑quality personalised items
• Assemble and present bundled gift products to brand standards
• Carry out detailed quality checks on printed and packed items
• Follow all Standard Operating Procedures (SOPs) and safety guidelines
• Meet daily productivity and accuracy targets
• Maintain a clean, safe, and organised working environment
• Work flexibly across production areas to support business needs, especially during peak periods
• Report equipment issues, defects, or errors to team leaders promptly
• Contribute positively to team performance and continuous improvement

• Positive, reliable and team‑focused approach
• Comfortable working in a fast‑paced, high‑volume environment
• Strong attention to detail and pride in producing accurate work
• Ability to follow instructions and processes consistently
• Willingness to rotate across tasks and departments
• Basic literacy and numeracy skills to read orders and follow instructions
• Flexibility to work varied shifts, including weekends during peak periods

• Previous experience in a warehouse, production, or fulfilment environment
• Familiarity with print machinery, fabrication processes, or handheld scanners
• Understanding of health and safety practices within logistics or production

We will be holding an Assessment day at the Tamworth site on the 18th of March (after Mother’s day peak) so please ensure you are available to attend on that date if you are successful.

We believe in empowering our team to do their best work. Enjoy:

Competitive Pay & Bonus: Including generous pension plans and staff discounts on Moonpig products.

Wellbeing First: Private medical and dental care (UK), mental health support, and on‑site food trucks during busy periods.

Feel‑Good Extras: Birthday and anniversary celebrations, a friendly team culture, and a supportive warehouse environment where we Think Team every day.

On‑Site at Tamworth: Modern, safe, and social workspace with fixed shift patterns to support balance.

Room to Grow: Learning opportunities, internal development paths, and the chance to Raise the Bar as you grow with us.

Want to know more?

Explore our full benefits package

At Moonpig, our values guide how we show up every day — whether we’re packing orders, fixing a printer jam, or helping a teammate hit a deadline:

Be Brave – We speak up, take initiative, and try new things — even when it’s a bit outside our comfort zone.

Raise the Bar – We take pride in doing great work and always look for ways to improve how we work and deliver.

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